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2012 Prices, Terms and ConditionsThe price for six nights holiday accommodation at Gerraquoy Organic Farm, meals and guiding services commencing at 5pm on Saturdays and finishing at 5pm the following Friday is £1,150 per person per week. Payment terms are outlined below. Please use the Bookings 2012 page to book or enquire about availability. Self-catering rates in the Peedie House are £350 per week April and October, and £375 per week May - September 2012 inclusive. Our
Commitment to You 1.
A booking is deemed to be accepted after receipt of a booking form and
the sum of 20% deposit, and after receipt by you of an invoice thereafter.
2. We
will do our utmost to provide the holiday and services that you have booked, but
reserve the right to modify or cancel any holiday, tour or accommodation
arrangement if any unanticipated event of a major nature arises. If such
circumstances changes the nature of your holiday we will offer a full refund or
offer an alternative holiday date(s) to the value of that replaced.
3. We
also reserve the right not to operate tours on which there are insufficient
bookings four weeks before departure. Full payment and your deposit will be
refunded, and an alternative date(s) offered for your consideration.
4. Your
satisfaction is very important to us as our policy is to encourage repeat
visits. Any formal complaints will be investigated and replied to not more than
28 days after receipt.
5.
Orcadian Wildlife partners are covered by personal and professional insurance
for their actions. Details of this policy cover are available on request.
Please note that this does not cover your booking (if cancelled by either
party), baggage, personal belongings and your personal security, which are at
all times the responsibility of clients. We re-emphasise that we strongly advise
that you take out insurance at the time of booking to guard against damage or
loss to personal property or personal injury.
6. For
the avoidance of doubt, please note that the following items are included in the
holiday price: Pick up from airport, ferry or bus terminals on Orkney; all
accommodation, towels and linen; all meals (breakfast, lunch and dinner); travel
on Orkney and ferry charges to all islands except North Ronaldsay and
Papa Westray; entrance charges to monuments visited except for
short breaks when these are charged at cost.
7. A
room booked as a “double” contains a standard sized double bed. A room booked
on a single
basis contains a standard sized double bed. Bathroom facilities are
en suite. 8. For your comfort and that of our other guests, and in order to comply with national legislation, smoking is not permitted in the farmhouse or vehicle.
Your Commitment to us 1.
On booking you will be required to send a completed booking form and
20%
deposit to Orcadian Wildlife. The deposit paid by you is a sign of your
willingness to enter into a contract with Orcadian Wildlife for holiday
accommodation and guiding services. We will then send you an invoice for the
remainder, at which point you enter into a contract formed with Sarah
and Stephen Sankey, trading as Orcadian Wildlife. 3.
You may cancel your booking at any time provided that you do so in
writing. The following financial penalties will apply, in addition to the
retention by us of your deposit: 4.
We strongly advise that you take out insurance at the time of booking to
guard against such cancellation.
5.
Rather than cancel we are happy for you to substitute a named person(s) in your
stead, provided that the booking is of the same type and week, and that you give
at least four weeks advance notice of your intent in writing.
6. A
booking made on a single
room basis is accepted only on the understanding that
we may
charge a single room supplement of £150 in high season
(May - June inclusive). This will be
clarified by Orcadian Wildlife on booking.
7. All
baggage, personal belongings and your personal security are at all times the
responsibility of clients. We strongly advise that you take out insurance at the
time of booking to guard against damage or loss to personal property or personal
injury.
8. If
you are dis-satisfied at any time with our service or facilities please notify
us immediately so that we can deal with the matter promptly. Your satisfaction
is very important to us as we encourage repeat visits. Any formal complaints
must be notified in writing not more than 28 days after the date of your
holiday.
9. Data
Protection Act information: all names and addresses of Orcadian Wildlife clients
are held on computer. Names are deleted after three years if no booking is
made. Our policy is not to pass our clients details on to any third party. If
you do not wish your name and enquiry details to be stored on computer please
inform us and we will not do so.
10. Please
note that the following items are not included in the holiday price:
Travel to Orkney; travel by air
to North Ronaldsay and Papa Westray (£85
surcharge per person per day); any alcoholic drinks, souvenirs or additional snacks purchased. Orcadian Wildlife is a legal Partnership formed under Scots Law, with the named partners being Sarah and Stephen Sankey, trading from: Gerraquoy, St. Margaret’s Hope, South Ronaldsay, Orkney KW17 2TH. |
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